Why are my PayPal transactions being denied?
Michael Gray
Updated on March 09, 2026
Denied: If your payment was denied, it means that the recipient chose not to accept it. A payment might be pending because: The recipient hasn’t signed up for a PayPal account yet. You sent money to an email address or phone number that the recipient hasn’t added to their PayPal account.
Why am I getting an error on PayPal?
PayPal gave a customer a “cannot process your payment” error message. There is likely an issue with your button or account. Review your code and compare it to the code snippet provided by PayPal. For help resolving this issue or others, visit PayPal’s Contact Customer Service page.
Do PayPal issue statements?
You can also download your monthly statement. This statement summarizes, for each currency held by the account, total debits and credits as well as the beginning and ending balance for the specified month. Here’s how to download your monthly statement: Go to Activity.
Why is my PayPal transaction being reviewed?
When a transaction is flagged by PayPal as high-risk, it will be marked as being under review beside a new Payment Review field in your Order Manager. The transaction will then be investigated, and PayPal will either process the payment, or deny the transaction and reverse the funds.
Why is PayPal declining my prepaid card?
If your payment is declined, it’s likely that you don’t have enough money on your prepaid gift card to cover the entire transaction amount. You may want to use another card or buy a less expensive item.
Why is PayPal not accepting my debit card?
If you’ve tried to link your credit or debit card to your PayPal account, but received an error message, it may be because: The billing address you’ve entered for your PayPal account is different than the one on your card statement. A card can only be linked to one PayPal account at a time.
Why is PayPal saying my card Cannot be used?
If your credit/debit card is being rejected by PayPal with the message “The card you entered cannot be used for this payment. Please enter a different credit or debit card number.” it might be due to one of the following reasons: You’ve exceeded your card limit with the PayPal system.
Why can’t I use my bank account on PayPal?
The bank account must be a U.S. bank. The name on the bank account must match the name on the PayPal account. The bank account can’t be linked to more than one account at a time. Try removing the bank account from the PayPal account it’s currently linked to.
Where is activity on PayPal?
View your transaction history Click the My PayPal button on the top. Click Activity at the top of the page.
How do I view my PayPal statement?
How do I find a statement report of my PayPal transaction history or running balance?
- Go to Activity.
- Click Statements on the right of the page, then click Custom.
- Select the transaction type, date range and file format.
- Click Create Report.
- When the report is ready, click Download.
What do you need to know about PayPal problems?
Last Updated a minute ago: PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. Some problems detected at Paypal Paypal problems in the last 24 hours
What happens when a transaction is completed on PayPal?
The transaction successfully completed without a denial and after any pending statuses. A successful transaction was reversed and funds were refunded to the original sender. Filters the transactions in the response by a gross transaction amount range.
What happens if a PayPal transaction is denied?
PayPal or merchant rules denied the transaction. The original recipient partially refunded the transaction. The transaction is pending. The transaction was created but waits for another payment process to complete, such as an ACH transaction, before the status changes to S.
What is the current status of PayPal service?
Current status and problems • Is The Service Down? Is Paypal down? Last Updated 2 minutes ago: PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders.
