When a prospect says I will get back to you?
Sarah Garza
Updated on March 27, 2026
So, what does it really mean when a prospect says, “I’ll get back to you”? I’ve already alluded to this, but it essentially means you’re losing the sale. Recognize that when you hear a prospect say, “I’ll get back to you,” you’re losing the sale, for all intents and purposes.
How do you respond to an interested customer?
So, here are some phrases you can use in the opening:
- Thank you for your inquiry regarding our product or service.
- Thank you for your interest in our product or service.
- We would like to thank you for your letter inquiring about our product.
- We truly appreciate your letter asking for information about our service.
How do you follow up after sales?
Here are five simple steps to effectively follow-up after a sale.
- Send a note to say thank you. Some companies send emails.
- Check in. It’s a good strategy to call clients a week or two after the sale and find out how everything is going.
- Keep the lines of communication open.
- Think second sale.
- Ask for referrals.
How do you justify doing sales?
Sales: The Benefits
- Sales has the potential to be the most lucrative job over time. While being paid on commission rather than by salary is uncomfortable for most, the best sales people prefer to work on commission.
- Sales is the engine that drives any company.
- Sales requires problem solving.
- Sales requires mobility.
How do you respond when someone says they will get back to you?
Gabby: Okay, thank you. I’ll wait to hear back from you.
What to reply when client says I will get back to you?
How to Respond When Prospects Say They’ll “Get Back to You”?
- Let Them Let You Down Easy. If you think a client is just using “I’ll get back to you” to disengage, tell them.
- Ask Them What You Can Do to Close the Deal.
- Research, Research, Research.
- Offer Alternative Means of Communication.
- Ask Them What the Hold-up Is.
How do you respond to a customer politely?
Overarching principles for communicating with customers
- Be open and honest.
- Be grateful for their effort.
- Be courteous, not scripted.
- Don’t make promises you can’t keep.
- Show understanding.
- Find their real need.
- Offer workarounds.
- Give an honest explanation.
How would you convince a customer to buy your product examples?
6 Ways to Persuade Customers to Buy
- Know the difference between a benefit and a feature.
- Use vivid but plain language.
- Avoid biz-blab and jargon.
- Keep the list of benefits short.
- Emphasize what’s unique to you or your firm.
- Make your benefits concrete.
How do you politely follow up on an email?
Tip: Be brief. Be polite by asking if they’ve looked it over rather than accuse or point out that you haven’t received it yet. Add value by giving them context for the urgency if needed or urgency about the next steps. Finish with a call to action so they know what you want them to do and why it’s important.
How many times should you follow up on sales?
Don’t irritate by sending more than six follow-up emails Yes, you must not give up after two follow-ups, but you shouldn’t even exasperate the prospect by sending 8 to 10 follow-up emails. Anything more than six is too much. It’s good to be persistent. But be pleasantly persistent.
Why did you want to go into sales?
But if you got into sales because you have a passion and genuine interest in the industry, it could be a sign to the sales recruiter that you are a potential long-term fit. They want to understand your motivation and if you have the drive to be successful. 1. How Not to Answer “Why Sales?” This is a question you should be prepared to answer.
What do you need to know about sales follow up?
You need to play the long game and follow-up consistently over a long period of time. Make sure sales and marketing are aligned and have clear roles in follow-up. You need a system.
What to do when sales rep blows you off?
That is not an objection (because the sales rep hasn’t pitched you anything yet), but instead it’s simply a resistance statement designed to blow you off. The key to handling resistance statements is NOT to try to overcome them, but rather, to simply acknowledge and then move past them.
What’s the best way to answer the question why sales?
The Best Approach to Answering “Why Sales?” To answer this question effectively, there are certain things you should address in your response: Examples of situations that prove your passion for the industry and motivation to help others Craft your answer based on personal experiences and successes.