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The Global Insight

What qualifies as work misconduct?

Author

Sarah Garza

Updated on April 04, 2026

Generally speaking, an employee engages in misconduct by willfully doing something that substantially injures the company’s interests. Other common types of disqualifying misconduct include chronic tardiness, numerous unexcused absences, extreme insubordination, intoxication on the job, and dishonesty.

How do you conduct an investigation into misconduct?

How to Conduct an Employee Misconduct Investigation: A 12-Step Guide

  1. Investigate with Purpose.
  2. Respond Quickly But Be Prepared.
  3. Create an Investigation Plan.
  4. Take Interim Action.
  5. Protect the Complainant.
  6. Protect the Accused.
  7. Document Everything.
  8. Get External Help.

What happens after workplace investigation?

Once the investigation is complete, the investigator will provide a comprehensive written report, summarising and evaluating all the evidence that has been considered. Based on the evidence, a decision will be made as to whether the alleged complaint can be said to have happened.

What are examples of misconduct at work?

Some of the main types of workplace misconduct are:

  • Confidentiality breaches. Many employees agree to protect trade secrets and confidential client information as part of their employment agreement.
  • Insubordination.
  • Unethical relationships.
  • Harassment and discrimination.
  • Theft or fraud.
  • Drug abuse.
  • Act quickly.
  • Investigate.

How do you respond to allegations of misconduct?

Responding to misconduct allegations

  1. Identify the relevant facts and circumstances surrounding alleged misconduct.
  2. Understand the pervasiveness of misconduct.
  3. Assess the potential impact to the organization’s culture.
  4. Take appropriate corrective and remedial actions based on the facts gathered.

How long does it take HR to do an investigation?

Depending on how many witnesses are involved and how many people need to be interviewed, an investigation should take 24-72 hours.

When to consider the employee misconduct and investigation process?

The Employee Misconduct and Investigation Process During an investigation, it is necessary to consider whether an employee has committed misconduct.

When to seek legal representation for employee misconduct?

Legal representation might be requested when investigators request interviews with the employee alleged to have committed the acts of misconduct. Depending on the allegations of serious misconduct, it may be necessary for an employer to lay criminal charges against an employee following the outcome of an investigation and a disciplinary proceeding.

Can a countersuit against an employee prove misconduct?

However, the court found the employer couldn’t prove the allegations and that the countersuit they’d filed against the former employee was a form of intimidation. Whether or not the employee had engaged in fraudulent behavior, this case proves how important a strong employee misconduct investigation can be.

When to consider employee misconduct in South Africa?

During an investigation, it is necessary to consider whether an employee has committed misconduct. In terms of South African law, this requires consideration of whether or not the employee contravened a rule or standard regulating conduct and if so whether: the employee was aware or could reasonably be aware of the rule or standard; and