N
The Global Insight

What is pharmacy benefit management companies?

Author

Michael Gray

Updated on February 28, 2026

Pharmacy Benefits Managers, also referred to as PBMs, are, in essence, the intermediaries of almost every aspect of the pharmacy benefits marketplace. PBMs are hired by corporate employers, health plans, labor unions, and other organizations, to interface with drug manufacturers and process prescription-related claims.

How do pharmacy benefit managers make money?

In addition to monetizing prescriptions themselves, PBMs also gain profits through administrative and dispensing fees, rebates, group purchasing organizations, research grants, sale of claims data, prior authorizations, and valued added programs.

Who uses pharmacy benefit managers?

PBMs administer prescription drug plans for more than 266 million Americans who have health insurance from a variety of sponsors including: commercial health plans, self-insured employer plans, union plans, Medicare Part D plans, the Federal Employees Health Benefits Program (FEHBP), state government employee plans.

What is the difference between an insurance company and a pharmacy benefit manager?

They are responsible for managing cost for the insurance company and are paid a fee to do so. They accomplish this by contracting the lowest reimbursement with pharmacies possible, managing a formulary, and negotiating discount from manufactures. Walgreen’s on the other hand is a pharmacy.

Is CVS a pharmacy benefit manager?

CVS Caremark – Your Pharmacy Benefit Manager (PBM)

How does a pharmacy make money?

A PHARMACY PROFIT PRIMER A pharmacy’s revenues come from prescription drugs, over-the-counter products, vitamins, cosmetics, groceries, and other merchandise. A typical independent pharmacy generates more than 90% of its revenues from prescriptions.

Do pharmacies lose money with GoodRx?

The sad reality is that many pharmacies lose money when they accept GoodRx. And so, despite the pharmacy losing money on the individual prescription, the hope is that the additional business will make up for it. This is also why many independent, non-chain pharmacies won’t or hate to accept GoodRx.

How many pharmacy benefit managers are there?

Today, there are 66 PBM companies, with the three largest – Express Scripts (an independent publicly-traded company), CVS Caremark (the pharmacy service segment of CVS Health and a subsidiary of the CVS drugstore chain), and OptumRx (the pharmacy service segment of UnitedHealth Group Insurance) – controlling …

Is Express Scripts a pharmacy benefit manager?

Express Scripts manages the prescription benefits for Sutter Health Plus. We’re the largest pharmacy benefit manager (PBM) and one of the biggest pharmacies in the U.S. We serve more than 85 million people.

What kind of company is a pharmacy benefit manager?

A pharmacy benefit manager (PBM) is a company that administers, or handles, the drug benefit program for your employer or health plan.

Who are the middlemen in pharmacy benefit management?

Pharmacy benefit management (PMB) companies serve as the middlemen between insurance companies, pharmacies and manufacturers securing lower drug costs for insurers and insurance companies.

What are the criticisms of pharmacy benefit management?

The biggest criticism of PMBs is the lack of transparency in their business models. Pharmacy benefit management (PBM) companies collectively bring in over $350 billion in revenues each year. Since drug costs have exploded over the years, insurance companies have relied more on PBMs to control costs.

How does pharmacy benefit management collect rebates?

First, they collect administrative and service fees from the original insurance plan. They can also collect rebates from the manufacturer.