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The Global Insight

What does a spokesperson do for a company?

Author

Christopher Ramos

Updated on March 03, 2026

A company spokesperson is responsible for creating and maintaining a positive public image for a business, school or organization. They communicate with the public and advise their companies in matters of public relations.

What is a business spokesman?

Definition: A person who represents a company, industry or cause in the media. A spokesperson is usually a member of a company’s marketing department, another company employee (the CEO or a corporate communications director), or a member of a public relations firm hired by the company.

Should the company use a spokesperson?

Having a good company spokesperson is essential for your public relations as the public will see and hear them more than anyone else in your organisation. The spokesperson gives your organisation both a face and a voice, helping to build trust with the audience on your behalf.

Why do companies use their CEO as a spokesperson?

Communication plays a crucial role within a company. A CEO may be a good spokesperson with the right training, but it could always be another choice among other company managers. Relying in more than one executive in this sense guarantees a better accessibility for the media and other interested parties.

How do you become a product spokesperson?

DeBroff recommends the following for those who are serious about becoming a spokesperson:

  1. Build up some recognizable expertise.
  2. Get some TV segment experience.
  3. Build an audience.
  4. Create a spokesperson page for yourself.
  5. Share your credentials with PR teams.
  6. Engage a low-cost publicity expert.

How much money does a spokesperson make?

The average Spokesperson in the US makes $88,011. The average bonus for a Spokesperson is $2,588 which represents 3% of their salary, with 100% of people reporting that they receive a bonus each year.

How do you become a brand spokesperson?

7 steps to becoming a brand ambassador

  1. Discover compatible brands.
  2. Build engagement.
  3. Create a cohesive online personality.
  4. Get your audience involved.
  5. Build a following.
  6. Contact relevant brands.
  7. Apply to be a brand ambassador.

What makes a good spokesperson?

So what makes a good spokesperson? They must: Be knowledgeable and conversant – An effective spokesperson must have a wide knowledge of the product, issue or organization that he or she represents. Have a plan – An effective spokesperson will approach every media event or interview with a plan.

Why do we need a spokesperson?

A good spokesperson is vital to any business wanting to build their profile and reputation. They put a human face to the organisation and can effectively communicate your messages to the public and the media.

How much do brand ambassadors earn?

The average brand ambassador salary in South Africa is R 180 000 per year or R 92.31 per hour. Entry level positions start at R 146 040 per year while most experienced workers make up to R 929 881 per year.

What should you do as a spokesperson for a company?

Recommendations For Spokespersons Spokespersons should remember the following. Do not over reassure. Acknowledge uncertainty. Express that a process is in place to learn more. Give anticipatory guidance. Be regretful, not defensive.

What is the role of a public spokesperson?

How a spokesperson handles public and media inquiry, in addition to what he or she says, helps establish credibility for an organization, and contributes to the public’s transition from the crisis stage to resolution and recovery.

What makes you a good spokesperson for NASA?

The knowledge does not have to be deep, meaning you don’t have to be a rocket scientist to be a good spokesperson for NASA. But you do have to have a clear knowledge of your subject and to be able to convey that knowledge into a tone and language that will be easily understood by broad audiences.

What’s the role of a spokesperson in a crisis?

Spokespersons must be trained and familiar with the basic principles of crisis and emergency risk communication. They should play a role in developing messages so they can “own” them and deliver them well. It is the task of the spokesperson to do the following. Take your organization from an “it” to a “we”.