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The Global Insight

What are the roles of recruitment agencies?

Author

Mia Phillips

Updated on April 02, 2026

At the simplest level, a recruitment agency is an organisation that matches potential employees with employers. A recruitment consultant’s main aim is to help companies discover and retain the top talent on the market, usually specialising in industry-specific staffing.

What do you say when contacting a recruitment agency?

If you are calling to follow up about a position, be well prepared and speak eloquently. I recommend asking about the company’s hiring process so you know what to expect in the future in case they do call you. For example, “Hi! I am calling because I submitted my resume for the Customer Service position.

What is the difference between recruitment agency and employment agency?

The biggest difference between Recruitment Agencies and Employment Agencies is whom they service. A Recruitment Agency works from the worksite/employer (their client) and an Employment Agency works from the jobseeker (their client).

What is recruitment to recruitment agency?

In a nutshell a ‘recruitment to recruitment’ professional is one who finds work for recruitment consultants and is a recruitment consultant him or herself.

How do you introduce yourself to a recruitment agency?

Explain who you are, why you are contacting them, how you got their contact information, and end with a question or statement that lets them know you are interested in the job. If you have a common connection or referral, make sure to include that in the body as well.

Is recruitment an agency?

What Is A Recruitment Agency? Recruitment agencies are outside firms who go and find candidates for employers. If you get a job through a recruitment agency, you become an employee of the employer. If you get a job through an employment agency, you become an employee of the employment agency.

What can a recruitment agency do for You?

Recruitment agencies or consultants offer a range of services such as attracting candidates, managing candidate responses, screening and shortlisting, or running assessment centres on the employer’s behalf. They need to have a good understanding of the organisations and its requirements.

How does an overview help the recruitment process?

It helps the recruitment process by providing a clear overview of the role for all involved. It can also provide clarity during induction and later, on performance and objectives. The person specification states the necessary and desirable criteria for selection. The characteristics must be clear, demonstrable and avoid bias in wording.

What do you need to know about the recruitment process in the UK?

Any necessary physical or medical requirement should be made clear in the job advertisement or other recruitment literature. In the UK, the Equality Act 2010 makes it unlawful to ask candidates to complete a medical questionnaire before being offered a job. Only essential medical issues should be discussed at this stage.

What are the stages of the recruitment process?

It describes the stages of the recruitment process: defining the role, including job analysis and job description; attracting the applicants using both internal and external methods; managing the selection process; and, finally, making the appointment and employment offer. What is recruitment?