N
The Global Insight

What are Serco core values?

Author

Sarah Garza

Updated on March 02, 2026

Our Culture and Values Our culture is based on a set of four values – Trust, Care, Innovation, Pride – that shape our individual behaviours and hence the way the company behaves. They ensure we are all working from a commonly understood base that can be consistently applied across our organisation.

Why do you want to work for Serco?

Our people make a positive difference every day Serco is a business where people and values matter. We have a strong public service ethos, and we employ people from a range of backgrounds – but each shares the goal of wanting to make a positive difference in the lives of others. We are nothing without our people.

What do Serco do?

Serco Group plc is a British company with headquarters based in Hook, Hampshire, England. Serco primarily derives income as a contractor for the provision of government services, most prominently in the sectors of health, transport, justice, immigration, defence, and citizens services.

How many people employ Serco?

30,000 people
We employ more than 30,000 people across a range of public services.

Who is the CEO of Serco?

Rupert Soames (1 May 2014–)
Serco/CEO

What is Serco UK?

Welcome to Serco UK We deliver services on behalf of Central Government and a range of public sector bodies across Defence, Justice, Immigration, Healthcare and Transport, and with Local and Regional Government customers to deliver Citizen Services.

What are Serco like to work for?

With Serco you are provided with supportive team managers and are able to work from home with weekly competitive pay. Computers, headphones and equipments should be provided to all staff working from home to avoid the many system issue they have.

What prisons do Serco run?

HMP Dovegate. HMP Dovegate is a Category B adult male facility near Uttoxeter, Staffordshire.

  • HMP Lowdham Grange. HMP Lowdham Grange is a privately contracted prison operated and managed by Serco since it opened in 1998 on behalf of Her Majesty’s Prison Service.
  • HMP Thameside.

    How owns Serco?

    False. Serco does not manage the NHS COVID-19 contact tracing app, Serco and QinetiQ are not owned by the Crown – they are public limited companies.

    How much does the CEO of Serco earn?

    The two top executives at Serco, one of the companies behind the government’s much-criticised £37bn test-and-trace scheme, were handed pay of £7.4m for 2020, including bonuses worth £5.5m.