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The Global Insight

How should workplace policies and procedures be developed?

Author

Christopher Ramos

Updated on March 20, 2026

How to Develop Policies and Procedures in the Workplace

  • set out the aim of the policy.
  • explain why the policy was developed.
  • list who the policy applies to.
  • set out what is acceptable or unacceptable behavior.
  • set out the consequences of not complying with the policy.
  • provide a date when the policy was developed or updated”

What is policy and procedure development?

Policy and procedure development occurs in 5 main stages: Planning, development, review, implementation and the final review. Planning stage. Identification of the problem or need. Businesses develop policies and procedures in anticipation of a need or in response to a need.

What are the 5 general steps in the policy development and implementation process?

Most policy models generally include the following stages: (1) identifying the issue to be addressed by the proposed policy, (2) placement on the agenda, (3) formulation of the policy, (4) implementation of the policy, and (5) evaluation of the policy.

Why is it important to adhere to policies and procedures in the workplace?

When employees follow procedures, they perform tasks correctly and provide consistent customer service. This enhances the quality of your organization’s products and services. And, in turn, improves your company’s reputation. Employees can know they are fulfilling their roles and take pride in their work.

What are some examples of these must-have policies?

The must-have policies for your workplace

  • Workplace Health and Safety (WHS) Policy, highlighting any potential workplace risks or hazards.
  • Anti-Discrimination Policy, promoting equal employment opportunity.
  • Privacy Policy, regarding the disclosure of an employee’s personal details.

What are the three major types of policies?

Policies are divided into the following types on the basis of levels:

  • Basic Policies.
  • General policies.
  • Departmental Policies.

    What are the procedures for Policy and procedure development?

    To outline the procedures for new and existing policy and procedure (where applicable) planning, development, review, approval, implementation and revisions.

    What do you need to know about policy development?

    This section contains resources and tools to assist in the development and review of policies and procedures. Individuals are encouraged to review the materials found on this site prior to drafting or proposing policies.

    Is it important to have a policy and procedure?

    There is a large pool of policy samples to use as a starting point, however, it is important that the policies and procedures you end up with suit your organisation and reflect realistic practice. Policy, procedures and practice are interrelated and need to reflect each other.

    What should be included in a policy and procedure template?

    All policies and procedures (where applicable) will be documented on the Policy and Procedure Template following the instructions in Appendix A and B. Policy statements should be clear, concise, and specific. They should be written in simple language and include what the policy is and what is expected of the users.