How do I contact FedEx ground?
Sarah Garza
Updated on March 25, 2026
Call 1.800. GoFedEx 1.800. 463.3339 and speak to a customer service representative.
How do I contact FedEx by phone?
1800 419 4343
FedEx/Customer service
What happens when you call out at FedEx?
8 answers. As a part-time new hire you’re allowed two days to call-out (without pay) within a sliding thirty day window. So if you call out on the 1st, you can call out once more in the next 30 days without getting fired. Three call outs in a thirty day period and they boot you.
What is a FedEx ground shipper number?
Your FedEx Ground shipper number is located in positions 10–19 of the barcode (separate from the tracking number). The tracking number is 12 characters (with the ability to expand to 14 characters in the future). The tracking number is located in positions 21–34 of the barcode.
How do I talk to a FedEx agent?
Need help? Text 29372 to chat with our Virtual Agent.
What do I do if my package says delivered but I never got it?
DOMESTIC CUSTOMERS:
- USPS delivery vehicles use GPS that can automatically update a package as “delivered” prematurely.
- Contact your local USPS post office.
- If the package still does not show up, please call USPS to file a claim.
Can I talk to a real person at FedEx?
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.
What happens if FedEx delivered my package to the wrong address?
So, If FedEx has delivered to wrong address. He will collect the package wrongly delivered to you and do the necessary needful to return the shipment to the rightful owner. The shipment can be easily tracked with the FedEx website. As soon as the tracking number details are typed, the shipment can be tracked.
Who do I call about my FedEx package?
Contact Us
| USA and Canada | 1.800.GoFedEx 1.800.463.3339 IVR Phone Menu |
|---|---|
| U.S. Customer Service | 1.800.Go.FedEx 1.800.463.3339 |
| U.S. International Customer Service | 1.800.247.4747 |
| U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST) | 1.800.238.4461 |
| Hearing Impaired Relay Desk | 1.888.464.0709 |
Where does my FedEx package go if I not home?
If you are not home to sign for your package, a doortag will be left at your door and the driver may reattempt delivery. To avoid missed deliveries, sign up for FedEx Delivery Manager, where you will be able to sign electronically or give special instructions for delivery.
What is the phone number for FedEx Ground?
FedEx Ground Customer Service: 1.800.GoFedEx 1.800.463.3339: Small Package / Envelope Inquiries: International and/or domestic air and ground package service (less than 150 lbs). FedEx Trade Networks Customer Contact Center (8:00 a.m. – 8:00 p.m. EST)
How to contact FedEx Express cargo claims department?
FedEx Corp. Revenue Services 3965 Airways, Module G Memphis, TN 38116: Cargo Claims Inquiries: 1.800.Go.FedEx 1.800.463.3339 Printable Phone Menu 1.877.229.4766 (Fax) FedEx Cargo Claims Department P.O. Box 26628 Salt Lake City, UT 84126: U.S. FedEx Express Freight Services (shipments over 150 lbs.) 1.800.332.0807: FedEx Customer Relations
How to contact FedEx for small package service?
Customer Service. 1.800.GoFedEx. 1.800.463.3339. Small Package / Envelope Inquiries: International and/or domestic air and ground package service (less than 150 lbs). FedEx Trade Networks Customer Contact Center.
How to contact FedEx Global Ocean and Air Cargo distribution?
Email: [email protected] U.S./Canada/Mexico Border Customer Service Global Ocean and Air Cargo Distribution. 1.800.249.2953. 1.716.879.1075. FedEx Trade Networks Transport & Brokerage. Customer Contact Center. FedEx Trade Networks Services: Customer setups, rate quote assistance, general account information and assistance.
