How do I change my career in retail?
Michael Gray
Updated on March 26, 2026
Here are 14 jobs you might consider for your next career after retail management:
- Customer service representative. National average salary: $9.28 per hour.
- Sales associate. National average salary: $11.39 per hour.
- Shift manager.
- Administrative assistant.
- Personal banker.
- Human resources coordinator.
- Recruiter.
- Office manager.
How do I break out of my retail job?
Here’s how:
- Have realistic goals.
- Do your job or some part of it in a different way.
- If possible, negotiate with your manager for more variety or control over your tasks at work.
- Look for humor in the workplace.
- Exercise.
- Reward yourself.
Can you work your way up in retail?
You may be able to start as a retail sales assistant and work your way up through promotion to supervisor or department manager. You would be given training in retail to build on your existing management experience.
How do I write a resume for retail?
Tips for Writing a Retail / Customer Service Resume
- Use keywords. Look carefully at the job listing for any keywords—important skills or qualifications—included in the listing.
- Use action words.
- Emphasize your related skills.
- Quantify your skills.
- Emphasize any related academic experiences.
- Edit, edit, edit.
What jobs are not retail?
Entry-level non-retail jobs are positions outside the retail industry for workers with no previous experience. These jobs are in fields such as tech support, customer service, office administration, and general labor. Some positions involve working as an assistant or member of support staff for corporate management.
Is working in retail stressful?
Stress- Like any job, retail salespeople will encounter stress. Those who don’t learn to decompress will suffer. Always On – There’s a “go, go” mentality in retail. As you can tell, I love retail, and believe it’s a good career for those who choose to do it, and choose to do it well.
How can I make my retail work bearable?
Keep the following tips in mind to make the most of your retail role:
- Wear comfortable shoes.
- 5,4,3,2,1… Take deep breaths.
- Don’t go crazy with your employee discount.
- Use your co-workers as an asset.
- Use your position as a building block.
What is the highest position in retail?
Top 15 Highest Paying Retail Jobs
- Customer Service Supervisor.
- Regional Loss Prevention Manager.
- Customer Service Manager.
- Retail Account Manager.
- Store Manager.
- General Manager.
- Regional Manager.
- Retail Franchise Owner.
Where can a job in retail take you?
Similar occupations and career options
- Customer service representatives* Interact with customers on behalf of an organization.
- Information clerks.
- Insurance sales agents.
- Real estate brokers.
- Sales.
- Financial services sales agents.
- Wholesale/Manufacturing sales representatives.
When do you know it’s time to change jobs?
When someone else can see what you want, then that’s when you know you’re really career clear. It’s the foundational work that makes everything easier. It’s the first domino.
How many years have I worked in retail?
I’m in my late 20s, and my 10 years of work history consist of numerous child care jobs (many of them “off-the-books”) and two other retail jobs (a three-month seasonal position and a six-month stay at my very first job as a teenager). My educational history is also less than impressive.
How is the retail industry going to change?
Experts say that the retail industry will change more in the next 50 years than it has in the past century. Technological innovation is spearheading this movement with virtual stores, checkouts that can be done on your mobile phone, and apps that dispense your clothes shopping selections to a dressing room.
How can I move from retail into a manager?
Look at office jobs within your department store. I would assume that a candidate who has worked at the store and worked her way up to a lead position might have that leg up on someone who doesn’t. You don’t have to stay there forever but it would get you that foot in the door to the professional side as opposed to retail.