How do I call Najm Saudi Arabia?
Sarah Garza
Updated on February 07, 2026
If it’s not safe to get out of your car — keep your seatbelt fastened, turn on your hazard lights, then call Najm (920000560) if there is no injured party and at least one of the parties who are involved in the accident has an active insurance policy, otherwise call traffic police 993 and wait for help to arrive.
Who owns Najm?
Najm for insurance services is a closed, unlisted joint stock company established in 2007 as the result of cooperation between the Saudi Central Bank (SAMA) and the General Department of Traffic in aims to promote the vehicle insurance sector in the Kingdom of Saudi Arabia.
How do I complain to Najm?
In addition, you may also send an email for assistance to [email protected]“. In addition, you may click on the link below for all Najm Card Account related inquires accessible 24/7 from any mobile/web browser.
How can I check my accident report in Saudi Arabia?
- Visit Mojaz website or application. Log in, or sign up to the service.
- Enter used vehicle information (chassis number, plate number, verification code) Choose the desired report, and the viewing method.
- Enter used vehicle information (chassis number, plate number, verification code)
How can I check to see if a car has insurance?
Check Car Insurance Policy Status Online through VAHAN
- Visit VAHAN e-services and navigate to the tab marked “know your vehicle details” on top of the page.
- Enter the registration number of the car in question and enter the required “code for verification”.
- A “search vehicle” option will appear.
What does Najm mean?
Najam (Arabic: نجم) (also Negm, IPA: [neɡm] in Egyptian dialect / pronunciation) is an Arabic word meaning MORNING STAR.
How can I check my car insurance is valid in Saudi Arabia without Absher?
How to check vehicle insurance validity in KSA?
- Click on the “Services” under Vehicles.
- Select “Renewal Registration Vehicle“.
- On the next page, click on “More Details“.
- You can check the car insurance validity on the given screen.
How do I contact Najm customer care?
Telephone
- For Najm within the UAE. 600 57 NAJM (6256)
- From outside the UAE. +971 4 293 5811.
- For Prepaid. +971 4 293 5814.
How can I check the status of my insurance claim?
How to Track the Status of a General Insurance Claim Online?
- Visit the website/ mobile application of your general insurer.
- Go to the option of tracking the claim status.
- Enter the required details in the form, such as your claim receipt/ file number, policy number, date of birth, etc.
- Submit all the details.
What should I do after car accident in Saudi Arabia?
Procedure after a Car accident in Saudi Arabia
- Don’t move your car.
- Call Najm or Traffic Police.
- Accident Report by Traffic police or Najm.
- Get the Accident Report stamped by the Traffic Police.
- Traffic Accident Damage Evaluation – Taqdeer.
- Submit the Insurance Claim to Najm.
- Check the Insurance claim submitted by Najm.