Can you get bad feedback removed eBay?
John Johnson
Updated on April 08, 2026
I received Feedback that violates eBay policies. What should I do? If a member has violated one of our Feedback policies, you can ask us to have it removed. Once we review it, we may remove the entire Feedback, or just the comment or the rating.
How do I revoke feedback on eBay?
From either eBay’s “Feedback Forum” page or from your account’s “Feedback Profile,” click on “Request Feedback Revision.” Once there, select the instance of feedback you want removed or changed, add any note you’d like to include to the customer regarding why you are making the request and click “Send.” The customer …
Why was my eBay feedback removed?
If a member has violated one of our feedback policies, you can ask us to have it removed. Once we review it, we may remove the entire feedback, or just the comment or the rating.
Can you sue over eBay feedback?
With increasing frequency, online sellers are filing defamation lawsuits against consumers who post negative feedback about their online sales transactions. But sellers beware: at least one court has had enough of the baseless lawsuits filed by disgruntled online sellers.
Can negative feedback be left after refund?
No, you can still receive negative feedback if you’ve refunded. Or, just as bad, neutral. A lot of sellers leave neutral along the lines of “out of stock (or) fault, but received a refund”.
Can a buyer leave feedback after a case is closed?
No. Regardless, it wouldn’t matter. Seller’s can’t leave negative feedback in any transaction–and if they did a positive with negative comments, a simple call could easily get that removed.
Can you leave negative feedback after refund?
Why can’t I leave negative feedback on eBay for a seller?
Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention. You can block buyers with too many policy violations, unpaid items, or who aren’t registered with PayPal.
How long does negative feedback last on eBay?
When the buyer has been suspended by eBay, in which case feedback left within 90 days of the suspension will be automatically removed. (Manual removal via the feedback Revision Process page is necessary past 90 days.)
Can eBay sellers get sued?
Yes, you can be sued by a buyer on those marketplaces. Generally speaking, marketplaces don’t offer you legal protection nor do they offer product liability insurance. If you sell a product (say a hoverboard) and it burns down the customer’s house, you could find yourself part of a product liability lawsuit.
Is there a way to remove feedback from eBay?
We automatically remove defects, adjust your late shipment rate, and remove feedback in the instances described in the guidelines below.
What happens if you remove negative reviews on eBay?
Even if you remove only a handful of negative reviews, you’ll boost your products’ visibility, build trust with prospects and increase sales. Achieving positive feedback and minimizing negative reviews are incredibly important aspects of maximizing your eBay sales. There are two ways to remove bad reviews on eBay.
How is seller performance and feedback policy eBay?
Occasionally, there may be an issue with a transaction. When certain transaction problems happen, you can track them in your seller standards dashboard. This policy outlines when we adjust your performance evaluation and feedback. How is selling performance measured?
Can a seller appeal an inappropriate comment on eBay?
Sellers may appeal in these cases, but must make the request within 90 days of the transaction. The feedback comment contained inappropriate content (such as profanity) as described in our Member-to-member contact policy. While inappropriate comments will be removed, the rating will remain