Can a company require you to be on-call?
John Hall
Updated on March 22, 2026
Employees of [Company Name] may be required to serve in an on-call capacity to respond to an unforeseen circumstance or emergency and, if such circumstance arises, to report to work after the end of the employees’ regular shifts and before the beginning of their next scheduled shifts.
What does it mean for a job to be on-call?
On-call scheduling, sometimes referred to as on-call shifts are processes used in business where employee work schedules are intentionally unpredictable. Employees who work on-call are expected to be available at any time during their shift, usually with short notice, to carry out their working duties.
Can a company require you to call 24 7?
If you are a non-exempt employee, your boss can ask you to work overtime and be on call 24/7, but he has to pay you overtime. If you are an exempt employee, your boss can require you to work nights, weekends, and holidays, and be on call 24/7, if doing so is necessary to accomplish the “fundamental job objectives.”
Should I be paid if I am on call?
Under the Fair Labor Standards Act, on-call hours may or may not be considered hours worked. If on-call hours count as hours worked, you need to pay your employees for their on-call time. If on-call hours are not considered hours worked, you do not need to pay your employees while they wait.
How does on Call jobs work?
With on-call work, the instant your employer contacts you, you have to go to work and perform your job duties. Otherwise, you do not receive extra compensation. Part-time workers usually have a schedule made in advance, but you may only know your hours a few days in advance.
Can you be on call for 24 hours?
The FLSA has no restrictions regarding the number of hours or scheduling of work. However, if your state’s labor laws are more strict in favor of the employee, you must comply with those laws.